In keeping with this focus and to further support and develop collaborative software and systems integration projects around the world and to provide enhanced service to their rapidly expanding customer base in the booming Indian packaging, printing and publishing market, they have announced the setting up of a fully-owned subsidiary and Global Resource Centre at Bangalore. The unit will be headed by Mr. Dinesh Chandra, who has been overseeing Esko’s Indian operations since 2000. According to Mr. Chandra, “The opening of the Global Resource Centre in Bangalorre reinforces EskoArtwork’s global market coverage, complementing the resources we have already deployed in Europe, North America and the Far East.”
The main focus of the newly established Global Resource Centre will be to support sophisticated systems integration projects currently originating mainly in Europe and North America. Mr. Chandra further adds, “Unlike many other companies, EskoArtwork is not moving low-skill jobs to India. On the contrary, we are building a completely new business model around an enhanced service offering. We have chosen to base our new Global Resource Centre in one of the world’s fastest developing pre-production and IT market clusters. EskoArtwork has more and more collaborative software systems integration and workflow management projects in the pipeline and we need access to top talent.” Bangalore, India’s fifth largest city, accounts for a third of the country’s IT revenue and is recognized as the Indian subcontinent’s “Silicon Valley”. It is home to India’s largest IT giants and is the regional hub for many international hi-tech companies.
EskoArtwork set up base in India in Bangalore 12 years ago but has seen exponential growth in business, particularly since Esko Graphics and Artwork Systems joined forces in August 2007. Esko was already the preferred pre-production solution for the print and packaging industry in India. EskoArtwork sees huge opportunities for the Indian packaging sector which, according to IIP, is currently worth US$ 22.2 billion and is growing at 15 per cent per annum, more than twice the global average.
Mr. Carsten Knudsen, CEO of EskoArtwork, adds, “The opening of this new Global Resource Centre underlines EskoArtwork’s strategic evolution as an international services-led company. It enables us to bring added value to collaborative software and integration projects for customers around the world. We are deploying additional support and service activities to Bangalore for two reasons: first, because locating in Bangalore enables us to draw on a pool of world-class IT skills and technical support talent and second, because India itself offers huge market potential. We have a highly experienced management team under Dinesh Chandra and we will recruit new talent as required. Together, this team will further build EskoArtwork’s reputation for service excellence, collaborative innovation and highly responsive customer care.”
EskoArtwork customers around the world will now benefit from the Global Resource Center’s CAD standard development and systems integration support, specifically on MIS integration projects. “These services are already helping our customers to raise productivity, reduce time-to-market, lower costs and expand their business,” says Mr. Chandra. “Now we can easily scale up to meet their evolving requirements.”